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Warranty

uk warranty

At WOWCamera we try and be clear and transparent on our warranty offering; which is why you won’t find any smaller font sizes on this page!

Warranties will guarantee products sold against manufacturing defects. The warranty length varies depending on the brand purchased, and unless otherwise stated on the product page, the below warranty timeframes will apply:

 

 

 apple logo

 

  2 Year UK Apple Warranty

  Apple

  https://www.apple.com/uk/legal/statutory-warranty/

 Samsung logo

 

  2 Year UK Samsung Warranty

  Samsung

  http://www.samsung.com/uk/support/warranty/

 xperia logo

 

  2 Year UK Sony Warranty

  Sony Smartphone

  http://services.sony.co.uk/supportmvc/en/repair


LG logo

 

  2 Year UK Sony Warranty

  LG

  http://www.lg.com/uk/support/warranty


Huawei logo

 

  2 Year UK Huawei Warranty

  Huawei

  http://consumer.huawei.com/uk/support/warranty-query/

 

Google logo

 

 2 Year UK Google Warranty

  Google

  https://support.google.com/store/answer/6160400?hl=en

 

HTC logo

 

  2 Year UK HTC Warranty

  HTC

  http://www.htc.com/uk/support/warranty-statement.html


Fujifilm

 

  1 Year UK Supplied Warranty

  Fujifilm

  https://www.catphones.com/en-ca/warranty-repairs/

 Canon logo

 

  1 Year UK Supplied Warranty

  Canon

 

Nikon logo

 

  1 Year UK Supplied Warranty

  Nikon

 

Sony

 

  1 Year UK Supplied Warranty

  Sony Photography

 

Olympus

    

  1 Year UK Supplied Warranty

  Olympus

Hoya

 

  1 Year UK Supplied Warranty

 

  Hoya

 


SanDisk

 

  Minimum 2 Year Worldwide

  Sandisk

  https://www.sandisk.com/about/legal/warranty/warranty-table

  https://www.sandisk.com/about/legal/warranty

 

 

Our Warranty Conditions?

 

1. For any items with a 2-year warranty, please check on the manufacturers official websites for their specific terms and conditions.

 

2. For any items with a 1 Year UK Supplied Warranty, WOWCamera will refer customers to authorised repair centers within the UK to carry out repair work.

 

3. Warranty timeframes apply from the date the goods are delivered.

 

4. The warranty applies to new products only.

 

5. Repair of all products (if required) has to be done by qualified personnel approved by WOWCamera.

 

6. WOWCamera does not provide a home repair service; customers need to deliver and collect their products to and from the Authorised Service Centre’s provided by WOWCamera.

 

7. Customers must present proof of purchase of the product to validate warranty; the details on the purchase invoice and order number must match WOWCamera system records.

   

9. WOWCamera and its Authorised Service Centre’s reserve the right to use new parts, factory remanufactured or refurbished parts whilst carrying out warranty repairs.

 

11. The warranty only applies within the UK and ordinarily an item must be returned to the UK for any repair work.

 

12. WOWCamera will not be liable for any loss directly or indirectly incurred by defects in the products sold.

 

13. WOWCamera shall not be liable for any loss directly or indirectly incurred during the process of repair or transportation to and from the WOWCamera Authorised Service Centre’s or due to events of force majeure or any accidents.

 

 

 

What isn’t covered under Warranty?

  

14. Product/s that have been unnecessarily tampering with, including repair work carried out by unauthorised repairers

 

15. Product/s that have been mishandled and damaged due to negligence, liquid damage, applying the wrong voltage, forces of nature or accidents.

 

16. Software installation that causes defects due to deviation from manufacturer guidelines.

17. Any defects from product/s with modification or erasing of their IMEI code.

 

18. WOWCamera reserves the right to refuse providing warranty services and/or demand compensation for any costs incurred as a result of the repair work, investigation costs or transportation costs resulting from situations covered under terms 14, 15, 16 and 17.